FREQUENTLY ASKED QUESTIONS
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No. Some people only need one piece fixed. Others need everything connected and that’s what the audit is for. We look at what you already have, and tell you what actually needs to change.
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That is fine. Having a website does not mean it is working. The audit looks at everything you already have and identifies exactly what needs to change. We work with what is there and build or rewrite only what is missing or broken.
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It depends on what’s missing right now. Some people see changes quickly especially when response time or clarity is the issue. Others take longer if more needs to be built. We don’t promise timelines - We fix what’s stopping results.
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It depends on what you choose. Some clients want setup only, while others may want ongoing support. We offer both.
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Yes, You won’t get that here. Everything we build is simple, easy to use, and easy to manage - No unnecessary tools.
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You’ll answer a few questions first so we understand your situation. Then, you’ll be guided to book your audit. No back and forth needed.
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No. You need a real offer and people who are already finding you in some way. Whether that is through referrals, content, or existing clients, if you have something worth systemising we can work with it.
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The diagnostic is a free self-serve quiz that shows you where your system is breaking. The audit is a paid 90-minute one on one session where we go deeper, look at everything you actually have, and build a clear plan for what to fix first. Think of the diagnostic as the lab test and the audit as the doctor's visit.
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Not at all. We handle the technical build. You bring the business knowledge and the vision. We handle everything else and hand it over ready to run with a full walkthrough so you understand how it works.
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Take the free ATC Diagnostic to find out where your system is breaking. Or book the Brand Visibility Consultation directly if you are ready to go deeper.
What changes when it finally works.
Therapists, caterers, realtors and nonprofits. Different businesses, same missing piece.
I wasn't ready for how thorough this was. I used one of the AI tools to build my website and suspected it wasn't fine even though it looked beautiful. This audit uncovered things that I never would've caught myself. The breakdown was so clear it just made sense. I am genuinely impressed and will be working with them to redesign my website.
new clients in 60 days for a psychiatry practice.
Website and email systemaverage email open rate for our clients.
Industry average is 20%click rate on client emails, at its highest.
Industry average is 2 to 5%“They really took the time to understand our vision and translated it into a clean, modern site that feels true to our brand. The final result exceeded our expectations.”
Catering business“Before connecting with Chi, I was struggling with a dilemma around my website and how to clearly communicate important information to my audience. Chi's patience, thoughtful questions and insight helped me work through the issue and see a better path forward.”
Mental health practitioner“After speaking with Chidinma and walking through the necessary steps to ‘map it out,’ in her words, I gained so much more clarity, not only about the website, but about the organization and life in general.”
B.A.B.E. · Nonprofit